If you create an account on the Hana Site, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it.

We may, but have no obligation to, monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account.

You must immediately notify us of any unauthorized uses of your account or any other breaches of security.

We do not own any data, information or material ("Content") that you submit in the Hana Site in the course of using the Service. You must be at least 18 years of age to obtain an Account.

Account registration requires you to submit to Hana Water certain personal information, such as your name, address, mobile phone number, gender and age. You agree to maintain accurate, complete, and up-to-date information in your Account.

You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content.

Hana Water will retain your personal data only for as long as is necessary for the purposes set out in this Terms and Conditions.

We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

Hana Water will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen security or improve functionality.

We perform regular backups of the Content and will do our best to ensure completeness and accuracy of these backups. In the event of hardware failure or data loss we will restore backups automatically to minimize the impact and downtime.

Your access and use of the Hana Site constitute your agreement to be bound by this Agreement, which establishes a contractual relationship between you and Hana Water.

Hana Water may immediately terminate this Agreement with respect to you, or generally cease offering or deny access to the Hana Site or any portion thereof, at any time for any reason without notice.

Your continued access or use of the Hana Site after such posting constitutes your consent to be bound by this Agreement, as amended.

Access to phone status: Access to your location coordinates in order to facilitate the process of delivering orders and calculate the time required to deliver the order to your address.

If you browse the store, we will not collect any personal data about you except when you decide to use and benefit from the service. When you use it, we collect the following personal data:

• Name
• Email
• Mobile number
• Location and address
• Cookies for your website/app browsing

You can modify user data by logging into your account in the application or website, or by contacting customer service by pressing the "Contact Us" button from within the application/website.

User agrees that it is the User's responsibility, in order to cancel the order, to notify Hana Water at least (24) twenty-four hours prior to the scheduled delivery date.

In such case, any monies paid to Hana Water related to the order shall be deposited in the User's Hana Water Site wallet once the order is cancelled. Monies will remain as a balance in the User's wallet and can be used at anytime for future orders.

Important: Cancellations less than 24 hours are not permissible and shall not be processed.

In addition to other terms as set forth in the Agreement, you are prohibited from using the Hana Water Site or its Content:

• For any unlawful purpose
• To solicit others to perform or participate in any unlawful acts
• To violate any international, federal, provincial or state regulations
• To infringe upon or violate our intellectual property rights
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

This Agreement does not transfer to you any intellectual property owned by Hana Water or third-parties, and all rights, titles, and interests in and to such property will remain solely with Hana Water.

All trademarks, service marks, graphics and logos used in connection with the Hana Water Site or Services, are trademarks or registered trademarks of Hana Water or Hana Water licensors.

Your use of the Hana Water Site and Services grants you no right or license to reproduce or otherwise use any Hana Water or third-party trademarks.

To the fullest extent permitted by applicable law, in no event will Hana Water, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for:

• Any indirect, incidental, special, punitive, cover or consequential damages
• Damages for lost profits, revenue, sales, goodwill, use of content
• Business interruption, loss of anticipated savings
• Loss of business opportunity

The aggregate liability of Hana Water relating to the services will be limited to an amount greater of one dollar or any amounts actually paid by you to Hana Water for the prior one month period.

You agree to indemnify and hold Hana Water and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to:

• Your Content
• Your use of the Hana Water Site or Services
• Any willful misconduct on your part

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Saudi Arabia without regard to its rules on conflicts or choice of law.

The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Riyadh, Saudi Arabia, and you hereby submit to the personal jurisdiction of such courts.

Hana Water uses a trusted third party to process electronic payment transactions, and these operations do not apply to people who choose "Payment on Delivery" during the shopping process.

This third party may request your credit card information and may ask you to access your contact list. We ask for some permissions to improve your service, such as obtaining your location coordinates, to improve delivery.

What are cookies?

Cookies are text files created by the websites you visit that contain your session data, and can be used later on the same website. They save your activity data between pages and can also analyze the way you interact with the site.

Types of Cookies

Why do we use cookies?

Cookies are used by our site to keep information about your visit while browsing, and to keep in touch to follow up on purchase details. We may work with partners like Google and Adobe to track user interactions and improve our services.